Leadership That Keeps The Work Moving
Wessel Vermaak leads the business with a practical focus on uptime, clear advice and results that hold up in the workshop. He keeps a close eye on how machines are specified, installed and supported for South African conditions, including load-shedding, dust and long production shifts.
He spends time with customers who need a sensible path from sample marking to full production, and he expects the same from the team in Wadeville. If a machine must work in a small bench area or in a larger plant, Wessel wants the handover to be clear, the settings to make sense and the follow-up to be done properly.
- Business direction and customer oversight
- Machine selection for metal parts and jewellery
- Support planning for local and nationwide installs
Operations That Keep Jobs On Schedule
Zinhle Mashigo manages day-to-day operations and makes sure installs, training bookings and workshop support run in the right order. She handles the moving parts that can slow a project down if nobody is watching them, from parts logistics to service scheduling and customer updates.
Her role matters when a customer is in Alberton and another is in Durban on the same day, or when a site needs a quick turnaround after a breakdown. Zinhle keeps communication steady so the right technician, the right spares and the right paperwork arrive when needed, not after the machine has already stood still for a day or two.
- Service coordination and scheduling
- Parts and spares follow-up
- Customer communication during installs and repairs
Technical Sales With A Workshop Mindset
Wynand Vosloo works with customers who need honest guidance before they buy. He looks at material type, part size, marking depth, daily volume and the kind of fixture that will keep parts steady during marking. That includes small rings and tags, as well as steel plates, tools and nameplates.
His job is not to oversell a machine but to match the setup to the work. He also helps explain software options, laser focus settings and basic workflow choices in plain language, so a shop owner or production manager can make a call with confidence. If a customer is unsure whether a fibre laser is the right fit, Wynand will talk through the sample marking first and get the facts straight.
- Technical pre-sales advice
- Sample marking and process checks
- Software and workflow guidance
Training That Builds Confidence At The Machine
Keitumetso Phalatse leads operator training with a calm, practical approach. She works with new users who need to learn the machine step by step, and with experienced teams that want better repeatability, better fixture handling or tighter setup discipline.
Her sessions cover everyday use, safe handling, basic software tasks and what to do when marking results start to drift. She knows that training only helps if the operator can remember it on a busy Monday morning, so she keeps instructions clear and easy to follow. For customers outside Gauteng, Keitumetso also helps structure remote training and follow-up questions after the install.
- Operator training for new and existing staff
- Software setup and basic user workflow
- Remote follow-up after installation
Field Support For Real Site Conditions
Tshilidzi Sebego handles field service and sees the machines where they actually work, not only in a neat test area. He travels to customer sites for breakdown repairs, preventive maintenance, focus calibration and site relocation, often where space is tight and the production line cannot sit idle for long.
He understands the small things that affect marking quality, from vibration and table movement to dust build-up and poor power stability. On coastal or industrial sites, he checks for humidity, cleaning issues and fixture wear too, because a clean mark means little if the machine cannot hold its settings through the shift. Tshilidzi is often the person customers call when they need practical help fast.
- Breakdown repairs and maintenance visits
- Focus calibration and machine checks
- Site relocation and on-site troubleshooting
Applications Help For Better Marks And Better Fixtures
Ayesha Cassim supports customers with applications work that turns a good machine into a better production tool. She tests sample marks, reviews part layout, helps refine marking parameters and advises on fixture design where the part shape or finish needs extra care.
Her focus is on consistency and process optimisation. That can mean reducing cycle time, improving contrast on stainless steel or getting cleaner results on small jewellery pieces that need careful handling. Ayesha also works with customers who want to compare settings before they commit to a full run, and she keeps the conversation practical rather than technical for the sake of it.
- Sample marking and test runs
- Fixture design support
- Process optimisation for repeat work